FAQs

How do I get those lovely things I have ordered?

We post all of our beautiful things within 2-3 working days of ordering, via Royal Mail or Parcelforce with insurance, depending on the cost of the item. If an item arrives damaged, please let us know within 48 hours. We try to be eco-friendly and re-use bubble wrap, packaging & boxes. But once you get through the outer packaging each item is wrapped with love, occasionally a kiss (as long as we don’t have colds) so you get the thrill of opening your present to yourself.

Can I return an item?

Products can be returned within 14 days, postage costs are non-refundable and all items should please be sent back via an insured service and packed well in original packaging.

Got a question?

Please do get in touch, we enjoy talking to people about our simply beautiful stuff.

Can you ship anywhere?

Postage prices quoted are for UK mainland delivery. We are always happy to quote for posting overseas, please just email us for a quote.